These are some ground rules for saying what you mean and meaning
what you say (from 'Lessons
Learned From Fred')
- Now ... rather than past or future
- Personal ... rather than impersonal
- Specific ... rather than general
- I ... rather than we, you, they, people, some, many
- Feedback ... rather than advice
- Barking ... rather than biting (causing harm)
- Desired Result ... rather than intent